Privacy Policy

At 504 Products, your privacy matters. As a trusted wholesale distributor in the Cayman Islands, we are committed to protecting the personal data of our customers, vendors, and partners. This Privacy Policy outlines how we collect, use, store, and protect your information across our platforms, websites, services, and any interactions you have with us.

1. Who We Are

504 Products is a Caymanian company providing fresh produce, meats, dairy, dry goods, and more to restaurants, grocery stores, hospitality groups, and retail outlets. We operate under local laws and take all appropriate steps to safeguard customer data.

2. Personal Data We Collect

We may collect the following types of personal data:

  • Personal Identifiers: Name, email address, phone number, delivery address.
  • Account Data: Username, order history, payment preferences.
  • Transactional Information: Order details, payment confirmations, and delivery notes.
  • Technical Data: IP address, browser type, operating system, location data.

We only collect personal data that is necessary to provide our services, respond to inquiries, or meet legal requirements.

3. How We Collect Data

We collect data when you:

  • Sign up for an account
  • Place an order online or through customer service
  • Contact us via phone, email, or social media
  • Submit a form or application
  • Interact with our website (via cookies or forms)

4. How We Use Your Data

We use personal data to:

  • Fulfill and deliver orders
  • Respond to support inquiries
  • Manage your account and order history
  • Send promotional updates if you opt in
  • Analyze usage to improve our service

We never sell your data. Any data shared with third parties (e.g. delivery partners or payment processors) is only used to fulfill the purpose you agreed to.

5. Data Protection and Security

504 Products uses industry-standard security protocols to protect your data, including:

  • SSL encryption on our website
  • Secure servers
  • Limited access to authorized staff only
  • Data minimization and routine data audits

6. Cookies and Tracking

Our website uses cookies to:

  • Improve functionality and user experience
  • Analyze website traffic
  • Remember your login or cart status

You can manage or disable cookies through your browser settings.

7. Your Rights

As a resident or user in the Cayman Islands, you have the right to:

  • Access and review your personal data
  • Request corrections or updates
  • Withdraw consent at any time
  • Request data deletion where applicable

For any of the above, please email us at privacy@504products.ky.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy policies or practices.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

504 Products may update this Privacy Policy from time to time. Changes will be posted on this page, and if significant, we will notify you by email or site banner.

Questions or Concerns?

Please contact us:

Thank you for trusting 504 Products with your information.